Water Damage Classification

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Water Damage Classification

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Water Damage Classification in Jacksonville, Gainesville, Ocala, and Lake City, FL

In addition to strong rains and storms, there are a few other scenarios that can cause indoor flooding. Bathtub overflow, backed-up toilets, and leaking pipes can create a flood. Unlike natural disasters, these events can typically be easily resolved. We perform initial repairs and an area cleanup to ensure the damage is confined to the affected space. Although this process may not always be challenging, water damage restoration is still a job best left to the professionals.

Dreyer's DKI is the Solution

The professionals at Dreyer’s DKI are trained to effectively repair and remove the damage caused by water. Not all flooding scenarios are the same, and there is a proper way to handle each situation. Faced with this problem, the first thing we will do is determine what class of water damage we are facing. Your situation may fall into one of these four classifications:

Class 1: The Least Amount of Water

This scenario has the least volume of water as well as the lowest rate of absorption and evaporation. The damage may only affect one room or area, or only low-lying items that are made from porous materials (e.g. plywood, structural wood, concrete, etc.) The carpet or flooring in the room experiences little to no wetness, and absorbent items have taken very little moisture.

Class 2: A Large Amount of Water

Class 2 is similar to class 1, but this time, even your carpets and cushions are affected. The water level must at least rise between 12 to 24 inches, and there is moisture remaining in the structural materials.

Class 3: A Great Amount of Water

For a situation to fall under class 3, water must have flooded the entire area. The cause of the flooding may have come from overhead. Everything in the area, from the ceiling to the floor, is saturated.

Class 4: Special Drying Process

Materials with lower permeability levels must be dried in a specific manner to preserve their form. Items such as hardwood and plaster take a longer time to dry. Putting them through a special drying process will keep them from deteriorating and allow them to dry faster.  

If you have water damage in your home or office, contact Dreyer’s DKI and we will be right over. Our experience and equipment allow us to effectively handle all types of water damage, including:

  • Flooding
  • Burst pipe
  • Appliance overflow
  • Bathroom overflow and back-ups
  • Secondary damage (e.g. mold and mildew, wood rotting, etc.)

Contact us today and give us a call at 352-403-0085. All of our services are available in the surrounding areas of Gainesville, Ocala, and Lake City, Florida.

Testimonials

Timothy

Prompt service. Very helpful and explained the steps to be taken for clean up and how they would provide insurance information for claims adjustment. Would recommend them.

Christa

Such a great company to work with!

Keith

Joe was not on time he was 30 minutes early WOW!! Joe was awesome I don't think he even took a break. He was very professional and careful, did bang the walls up or make any marks dragging the hose thru the doorways to each room. I highly recommend Dreyer for all your needs. Thank you Keith

Bennett

They were very efficient and answered my call at a moments notice. I highly recommend Dreyer’s for anyone with water damages.

Jennifer

They were at the house within a few hours of us calling and immediately got to work. They have been very good with communication with me and my insurance company.

NANCY

Had some mold concerns in my home and the Project manager was so helpful. He helped me understand what was going on and advised me to keep my ac on when I was awa. I would definitely recommend using them if you have an concerns about mold in your home.

Spotlight

Very efficient and thorough.

Clay

Derek and Topher from Dreyer’s were great! Knew exactly what they were doing and contained the problem fast!

Jessica

Great people, and great work done by Kyle B and Vic!

Gina

DKI was WONDERFUL! They came in after we experienced a pipe burst in our shower which was recently remodeled by Morgan Exteriors. DKI went to bat for us submitting pictures and communicated with Morgan's Jacksonville manager on our behalf. Which was very helpful. The crew (Oscar) was professional, very responsive and did quality work with the clean up, removal of the wet flooring and dry up. They...

Jewlz

Desmond helped clean up and dry my laundry room when the washer valve wouldn’t shut off. Very professional and quick response time.

Sydney

Ricardo, Kyle, and Jackson were all super helpful in an unexpected leak situation in my apartment. The process was very quick and their work was great!

Michelle

Desmond was professional and patient with everything. Will definitely call them again for any restoration my home may need.

Joseph

Pleased, on schedule, on time, reasonable price

Dieu

Excellent services, professional manner. Thank You Dreyer DKI.

Brenda

Dreyer's was fast to get us on the schedule and our carpets looked great when they were done!

Sandra

Excellent service. First company I have ever hired that communicated eta at all times. Clean non-smoking staff. Super respectful of my belongings. Easy to work with and communicated process every step of the way during a very stressful process for my family due to water damage. Contained dust to work area. Highly recommend.

Colette

Very pleased with Austin and Rick doing some work in my 2 bathrooms. They left the place clean and their work was very professional and thorough.We were impressed by both of them.

Colette

Very pleased with Austin and Rick doing some work in my 2 bathrooms. They left the place clean and their work was very professional and thorough.We were impressed by both of them.

Diana

They did a great job and were very professional about everything will definitely use them again if ever needed.

David

I highly recommend Dreyers Carpet care. The past 5 times I have used Joe, Victor & Kyle and they have all done great work for me. I especially like the new products Kyle used this past week. They are AMAZING especially after hosting a house full for 4th of July. Everything is super clean and I am happy with their work.

Dieu

Excellent services per Ricardo and Matthew, very professional and courtesy. Thank You all for your services.

Peter

Ricardo, Junior and Matt were competent, helpful, friendly, and communicative.

Laura

Dreyer's is incredible! We experienced a busted pipe which led to water and mold damage. They were able to come out to the house, rip out what needed to come up, get everything dried out (which was no small feat), and treat the mold all in less than a week. At one point, I came back to the house (we were in an Airbnb) to get some things and was apparently pretty quiet because they didn't realize I...

Marcia

Dreyer's DKI was very responsive, coming to our home during a holiday weekend. They tore out all of our water-damaged flooring, drywall, and baseboard, and placed fans and dehumidifiers around the house. They also took my area rug and pad to have it cleaned. I'm only giving 4 stars because I don't have the rug back yet, so I don't know how it will look.