Water Damage Classification

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Water Damage Classification

Water Damage Classification in Jacksonville, Gainesville, Ocala, and Lake City, FL

In addition to strong rains and storms, there are a few other scenarios that can cause indoor flooding. Bathtub overflow, backed-up toilets, and leaking pipes can create a flood. Unlike natural disasters, these events can typically be easily resolved. We perform initial repairs and an area cleanup to ensure the damage is confined to the affected space. Although this process may not always be challenging, water damage restoration is still a job best left to the professionals.

Dreyer's DKI is the Solution

The professionals at Dreyer’s DKI are trained to effectively repair and remove the damage caused by water. Not all flooding scenarios are the same, and there is a proper way to handle each situation. Faced with this problem, the first thing we will do is determine what class of water damage we are facing. Your situation may fall into one of these four classifications:

Class 1: The Least Amount of Water

This scenario has the least volume of water as well as the lowest rate of absorption and evaporation. The damage may only affect one room or area, or only low-lying items that are made from porous materials (e.g. plywood, structural wood, concrete, etc.) The carpet or flooring in the room experiences little to no wetness, and absorbent items have taken very little moisture.

Class 2: A Large Amount of Water

Class 2 is similar to class 1, but this time, even your carpets and cushions are affected. The water level must at least rise between 12 to 24 inches, and there is moisture remaining in the structural materials.

Class 3: A Great Amount of Water

For a situation to fall under class 3, water must have flooded the entire area. The cause of the flooding may have come from overhead. Everything in the area, from the ceiling to the floor, is saturated.

Class 4: Special Drying Process

Materials with lower permeability levels must be dried in a specific manner to preserve their form. Items such as hardwood and plaster take a longer time to dry. Putting them through a special drying process will keep them from deteriorating and allow them to dry faster.  

If you have water damage in your home or office, contact Dreyer’s DKI and we will be right over. Our experience and equipment allow us to effectively handle all types of water damage, including:

  • Flooding
  • Burst pipe
  • Appliance overflow
  • Bathroom overflow and back-ups
  • Secondary damage (e.g. mold and mildew, wood rotting, etc.)

Contact us today and give us a call at 352-403-0085. All of our services are available in the surrounding areas of Gainesville, Ocala, and Lake City, Florida.

Testimonials

Ann

First time using them! The technician's name was Kyle who came out very pleasant and informative! Kyle worked very hard on getting stains out of the arm of my recliners! Will definitely use this company again! My recliners look great! Kyle also left me a small bottle of spot remover!

Lana

Would like to give a shout out to Kyle with Dreyer's Carpet Care. Not only does he do a fantastic job, he is super sweet and nice and is someone you could talk to all day. Dreyer's company is also very professional. They are responsive, send reminder dates, and are on time. We will use them every time for our carpet cleaning needs.

Joann

I have used Dryers for years. Kyle came yesterday with a co-associate. He was kind, polite and went above and beyond to clean my carpets. Very please with their service. Thank you. Joann

dave

Very pleased and would recommend them

Donna

This is the second time I have used Dreyers. Both times I have been very happy. Joe came both times and did an excellent job.

Karelisa

Dreyers has cleaned my tile floors and furniture for years. They are always prompt and thorough and do a great job. Recently I had to use their water damage repair service as well. Amazing: came out late at night, returned daily and restored my kitchen to use. They are wonderful and reliable. The heroes of cleaning service in Gainesville.

Rebecca

I had a mold scare in my laundry room. Something was oozing out of the wall. Called Dreyer's and Jonathan Dryer, the owner, arrived in less than two hours for a free inspection. He tested the wall. No moisture/no leaks. He thought a cleaning product bottle on the shelf above must have leaked. All product bottles appeared intact. After Jonathan left, I started cleaning the wall and the shelf above....

Leo

Everything was done with perfection and promptly. :)

Office Staff Park Avenue

Joe and Dreyer's Carpet Care are outstanding. I wouldn't think of using anyone else for our business!

Richard

Just a had a demolition, mold remediation, and clean-up completed by Derek, who previously started the work with Micah. Want to thank them both for their professionalism. Two words for these gentlemen— hardworking and respectful to say the least. Much appreciated!

Larry

Did great job Tile looks great as do carpets

Biljana

This is a real local company jewel. The service was prompt, courteous and good value - I will certainly recommend them and use their services again.

gabe

A+++ service, highly recommend. We’ve been using Dreyer’s for over 20 years for our carpet and upholstery cleaning. You can’t find a better company for superb cleaning and excellent customer service. Last week, Joe did our upholstery cleaning and Kyle, our carpets. I called both of them “miracle workers” for getting up stains I didn’t think ever could be, although they were careful to ...

Ajay

I have a forty year old oriental woolen carpet. Carpet over the years of abuse and not cleaning had many spots, large stains and color changes; It looked so bad that I was thinking to just trash it. I then called Dreyer’s Carpet Care. They came picked up the carpet and cleaned the carpet not once but TWICE, these folks take their work very professionally. Carpet looks quite clean and can be used...

Dorcel

I would like to say thank you to Dreyer's for a sending Kyle to provide the service that we wanted, it has been a long time since we had a young man the takes pride in there work thank you Kyle it was a honer to meet and talk with you, and not forget the sweet lady's on the phone as well, I hope you had a great time off, we will be calling you again!!!

Staci

Within 15 minutes of making the initial call to Dreyer’s, I had help enroute to my home to assess the damage. All the Dreyer’s staff I encountered were super helpful and knowledgeable. I highly recommend their services!

Katharine

Very good work. Gave me info that cost the leek. Replace everything that was defective. Pleasant and very clean. I will recommend.

Cathy

We had Dreyers clean our sectional couch, as well as 3 rooms of carpeting, and 2 area rugs. We are very pleased with their work. Kyle came and was very courteous and hard working. He did a great job cleaning everything! We will call Dreyers again when we need our carper/furniture cleaned.

Kali

DKI has been a great support for my family during a difficult time. Brad was very knowledgeable! Everyone that came to our home made sure to communicate with us what to expect. They gave recommendations and help set up contractors for quotes. They truly did the work for us.

Justin

They were very prompt, professional, and easy to work with. They were very kind and even stayed extra to make sure they would not trip the breaker. They were able to prevent mold from growing in my walls after our hot water heater began leaking.

Alejandra

The supervisor (Kyle Northdyke) and technicians (Dekovan "Junior" London and Ryan Kirkland) arrived to my house within 30 minutes of receiving my call on a Sunday evening. They have been excellent professionals assessing the damage and solving the issues of my flooded floors.

Elizabeth

Joe did an amazing job again! The carpets were terrible but they look awesome now. Thank you for always being professional and diligent!

De

They arrived right on time and were very professional. We have had to have carpet restretched in both bedrooms after the cleaning. Each time they clean it gets worse, so we will need to redo it again. I am not sure if this is a carpet problem or cleansing issue.

Erin

Following a leak at my house, I used Dreyer's DKI for water mitigation and they were an amazing help - each employee I met was professional, kind, and offered advice. I especially appreciated their patience in working with me through an insurance claim that ended up covering none of the damage to my home. I highly recommend Dreyer's and will absolutely use them again if needed.

Peggy

Dreyer’s DKI was there when we lost everything to Hurricane Ian’s devastating flooding to our home. They worked diligently to remove everything in our home down to the studs, cleaned and dried the entire home. They also helped neighbors and were very caring and compassionate. We would highly recommend them and appreciate everything they did for us.