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Life happens. And when it does, you need a professional restoration company on your side. Since 1979, Dreyer’s DKI has restored everything from floods to fires. Our customers are our friends, family, and neighbors. If a disaster happened in our home or business, we would want someone on call 24/7—and that’s why we’re proud to offer our extensive services to the communities of NE Florida.
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Table of Contents
Water Damage Restoration
Overflowing toilets, leaky appliances, burst pipes—what do all of these have in common? They can cause water damage. Water damage can happen in the blink of an eye, but what matters most is how fast you act. Dreyer’s DKI has IICRC-certified technicians who are ready to restore your property or business to its original state.
Appliance Water Leak
Dishwashers, refrigerators, air conditioners, and washing machines all have the potential to leak. Appliances that cause water damage are typically older or have underlying issues with their plumbing connections. Since these appliances hold large amounts of water, the damage can be extensive.
If you’ve come home to a leaking appliance, call the professionals at Dreyer’s DKI. We recommend mediating the leak with a mop and bucket while you wait for us, but only if it’s safe to do so.
Burst Pipe
The chance of your pipes freezing in North Florida is slim. After all, you’re most likely living in areas like Gainesville and Jacksonville because of the warm weather. However, pipes can still burst and cause water damage if they’ve been impacted by dense clogs or overgrown tree roots.
Burst pipes can’t be fixed on your own. If you know you have a burst pipe on your hands, don’t hesitate to contact us. Dreyer’s DKI has been repairing burst pipes for over 45 years.
Floor Water Damage
No matter where the leak originated from, your floors will almost always be affected. Water is hard to extract from wood and carpet, especially if it’s been sitting for a while. The longer your floors remain water-logged, the more likely it is that they’ll show signs of warping, swelling, and mold.
Water may also seep beneath your floorboards, causing structural damage if left untreated. Wood and carpet aren’t meant to handle excessive water and moisture, so calling in a professional is recommended.
Kitchen Sink Overflow
A clogged kitchen sink is gross. What’s worse? When that dirty sink water overflows and spills onto the kitchen counter and floor. If the water in your kitchen sink is overflowing, don’t panic (a tall order, we know). Instead, be proactive and act fast by calling a professional water restoration expert.
So what can you do while you wait for a technician to arrive? If you can, turn the water off underneath the sink to stop the water from overflowing. Once you do that, you should shut your electricity off to prevent electrical hazards.
Plumbing Overflow
When you hear “plumbing overflow,” you’re probably thinking of your toilet. But plumbing overflows mean a few things. Overflowing sinks and bathtubs are caused by issues in your plumbing system. These overflows can usually be traced back to a blockage somewhere.
You’ve probably seen overflow drains in your sinks and bathtubs. These drains, or holes, help drain excess water to prevent water from overflowing. When overflow drains don’t work, it usually means there is a clog or it was not installed correctly.
Slab Leak
A slab is a piece of concrete that a structure sits on. In other words, it acts as the foundation of a building. Slabs can leak, and when they do, they can be hard to detect. You might not be able to see visible signs of water damage, but other issues like foul odors, mold, and a decrease in water pressure can all point to a slab leak.
Slab leaks are serious and should never be ignored. If you think you have a slab leak, please call us right away.
Structural Drying
The leak itself isn’t the most devastating part of water damage—it’s the damage it does to your building and belongings. Water can permanently damage things like wooden furniture, photos, and clothing. If your items are salvageable, we do our best to restore them to their pre-damaged condition.
We also work diligently to repair and restore your home or business back to its original state. Our crew uses high-powered fans and drying equipment to accomplish this.
Sanitary Categorization
Did you know that there are different levels of water contamination? Clean water, gray water, and black water all need different drying and sanitizing methods. Clean water also has the potential to turn into gray water, and gray water has the potential to turn into black water.
The technicians at Dreyer’s DKI are IICRC-certified, meaning they understand and follow the industry standards for safe and effective water damage restoration.
Toilet Overflowing
It’s everyone’s worst nightmare—watching your toilet overflow after flushing. Anything from a clog to a malfunctioning float can cause a toilet to overflow. Whatever you do, it’s important to turn off the water supply and call a professional. Please stay away from the water if it contains raw sewage.
Water Damage Cleanup
Water damage cleanup is exactly how it sounds. Our crew mitigates water damage and extracts all water using the best technology available. Whether you’ve just faced a flood, an appliance leak, a burst pipe, or another water-related issue, you don’t have to face it alone.
Water Damage Removal
Removal isn’t the same as cleanup. When we remove water, we’re using high-powered vacuums and drying techniques to completely remove all standing water. Our removal process also includes removing traces of moisture. The more water we remove, the easier it is to clean up.
Water Damage Inspection
Water damage is usually pretty noticeable—but sometimes it isn’t. That’s why a water damage inspection is so important. An inspection can uncover hidden areas of moisture and structural impacts that would have otherwise gone undetected. Assessing the damage also helps us come up with a plan of action before the restoration process begins.
Water Heater Leak
A leaking water heater requires immediate attention. Things like rust, loose valves, and worn fittings can all cause a water heater to leak. If your water is running cold or has a strange metallic taste, give the professionals at Dreyer’s DKI a ring.
Water Damage Classifications
We classify the type of water damage before we even begin restoration. Classifications range from Class 1 to Class 4 damage. Class 4 water damage means the water is inaccessible to air movers. This type of water damage classification requires a specialized drying process and the most amount of expertise.
Restoration Process
Understandably, you might want to restore water damage yourself. However, we urge you not to. Water damage can contain harmful contaminants that can be hazardous to your health. Things like mold, wood rot, and severe property damage are all risky—but that’s why Dreyer’s DKI is here.
Avoid the risks and call an IICRC-certified professional. Here’s what you can expect from a typical restoration process:
- Assess, inspect, and classify the damage
- Extract and remove all water
- Dry all remaining moisture
- Clean and sanitize
- Restore your property and any salvageable items
Fire Damage Restoration
Fires are devastating, no matter how small. You might be surprised to learn that fire damage isn’t just smoke and soot. From board-ups to clean-up, we handle the entire fire damage restoration process at Dreyer’s DKI.
Smoke & Soot Restoration
Fires leave smoke and soot residue behind, which can cling to walls and ceilings. Smoke and soot contain small particles that can harm your respiratory health. You should never try to clean smoke and soot yourself. Leave smoke and soot cleanup to the professionals.
Fire Safety Tips
House fires can happen to anyone. Whether you’re a homeowner or a business owner, everyone should have a fire escape plan. Make sure you and your household know where the nearest exits are and keep emergency numbers on hand. Continue reading to learn more about fire safety tips.
Insurance Claims
Navigating insurance claims can be confusing. At Dreyer’s DKI, we handle the paperwork. Our team helps you through the insurance claims process so you can focus on what matters most.
Mold Removal
Recently experienced water damage and now you’re smelling musty odors? You might have mold. Mold can grow in as little as 24 to 48 hours after a leak or flood. Luckily, the mold specialists at Dreyer’s DKI provide thorough mold inspections, assessments, and removal services.
Black Mold
Black mold is a toxic type of mold that grows in warm, moist areas. Its spores release mycotoxins into the air, which can cause serious respiratory issues and worsen pre-existing conditions. Black mold puts your health at risk, so call a mold professional the minute you suspect it.
Storm Damage
As you know, Florida is no stranger to storms. Hurricanes and floods are all too common in North Florida. Braving a severe storm is hard—and dealing with the effects is even harder. Leave the hard stuff to us and let Dreyer’s DKI take care of your storm damage.
Flood Damage
Floods can be so powerful that their currents can sweep away entire buildings. When a storm capable of producing floods hits your area, it pays to have a restoration company on speed dial. We have decades of experience handling North Florida’s most severe floods.
Tornado Damage
Although rare, Florida can experience as many as 60 tornadoes a year. Tornadoes can destroy structures in a matter of seconds, so being prepared is important. If a tornado hits your property in Northern Florida, you can count on us to restore the damages.
Hurricane Damage
This likely isn’t your first rodeo. Whether or not it is, everyone needs a reputable restoration company they can call after a hurricane. Hurricanes cause major damage due to their high winds and heavy rain. Call us for hurricane damage restoration and we’ll be there ASAP.
Hail Damage
Who knew frozen clumps of rain could cause so much damage? Hail damages about one billion dollars worth of crops and property each year. If your home or business has recently faced hail damage, we can fix it.
Roof Damage
Everyone deserves a strong roof over their heads. Given the nature of Florida’s storms, however, roofs may succumb to damage. If your roof has sustained damage after a storm, our team can complete repairs on time.
Storm Insurance Claims
Storm insurance claims can be overwhelming, to put it lightly. With Dreyer’s DKI, however, you can get assistance with your insurance claim. From inspecting the affected areas to documenting the damage, we do it all.
Commercial Water Damage
Your business is your livelihood. So when your biggest investment faces water damage, it’s hard to stay positive. Business operations may cease, which unfortunately can burn a large hole in your wallet. If you’re a business owner in the Northern Florida area, you can rely on Dreyer’s DKI for commercial water damage services.
Emergency Response Plan
Having an emergency response plan set in place is crucial in the workforce. Your employees should have a clear idea of where to go and what to do should a fire or flood break out in your building. Learn more about how you can enforce a plan of action.
Apartment Complex
If you are an apartment complex owner, then you’re most likely dealing with a lot of moving parts. Multi-family dwellings have higher chances of water damage incidents. Make sure you have a professional restoration expert saved in your contacts.
Commercial Fire Damage
A fire does a lot more than disrupt your day. Fire damage can leave lingering smoke and soot residue, which can be harmful to your respiratory health. Minimize downtime and leave the fire damage restoration to us.
Commercial Water Damage
If you have a commercial building that has recently faced water damage, don’t worry. Your business operations don’t have to cease for long with the help of Dreyer’s DKI.
Daycare
Parents trust daycare centers to protect their children. Daycare center managers and owners must protect children from things like fires and floods. Make sure you have a restoration center on call if a fire or water-related disaster happens.
Gym and Workout Facilities
Fire or water-related disasters can quickly disrupt workouts and damage gym equipment. Whether from a flood or a fire, moisture can cause mold and mildew growth. At Dreyer’s DKI, we can help restore your facility and remove all traces of moisture.
Hospitals
Hospitals are supposed to be safe and clean for employees and patients. That’s why keeping everyone safe from things like floods, fires, and leaks is so important. Eliminate the chance for harmful mold growth with our help.
Hotels
When a flood or fire impacts your hotel, the entire hotel must shut down. This, of course, can cause your revenue to drop significantly. Hotel managers should always make sure their hotels are completely restored before welcoming guests back in.
Nursing Homes
As much as nursing homes try to maintain a safe environment, things can still happen. Floods and fires can either be caused by accident or by Mother Nature herself. If a disaster has struck your nursing home, call us for 24/7 emergency services.
Offices
Offices are not immune to water and fire damage. If disaster strikes your office, know who to call. A phone call to Dreyer’s DKI can help bring your office back to full operation.
Restaurants
Think about all of the water and heat used in restaurants. It’s easy for a flambé to go awry, so having a restoration company in your back pocket is always a good idea as a restaurant owner.
Schools
Parents send their kids to school under the impression that they will be safe and secure. However, schools can also be impacted by storm damage, floods, and even fires. Give your kids a safe place to learn and safeguard your school with the help of Dreyer’s DKI.
Disinfecting
Cleaning your property has always been a priority—but that priority has risen over the years. Our crew utilizes modern cleaning techniques to target and remove bacteria, viruses, and other airborne diseases. Our disinfecting services are extended to schools, homes, hospitals, and other commercial buildings.
Covid Disinfecting
Ever since the pandemic, we have made it our mission to reduce the spread of COVID-19. We use a disinfectant called Clorox Total 360 Disinfecting Cleaner to help reduce the spread of this virus and other types of contaminants.
Areas We Serve
Need our help? Check out the areas we service in Northeastern Florida.
Schedule Your Service With Us
We’ve proudly been serving Floridians since 1979. Whether you’re dealing with a plumbing overflow or mold problem, our crew is specially trained to handle it all. In fact, we are professionally certified with RIA, IICRC, and other industry-leading organizations. Back your home or business with the help of Dreyer’s DKI.
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